















Collapsible content
Are the Labubu figures in your store original?
Are the Labubu figures in your store original?
Yes! All our Labubu figures are 100% authentic and original, sourced from verified suppliers and partners. We do not sell replicas, bootlegs, or unofficial versions.
How long does shipping take?
How long does shipping take?
Shipping usually takes between 10 to 30 business days, depending on your location. You’ll receive a tracking number by email as soon as your order is processed.
Will I get a tracking number?
Will I get a tracking number?
Absolutely! Once your order is shipped, you will receive a tracking code via email so you can monitor your package in real-time.
What should I do if my Labubu arrives damaged?
What should I do if my Labubu arrives damaged?
If your figure arrives broken or with defects, contact us at labubu.agency@gmail.com within 7 days of delivery. Include photos and your order number so we can offer a replacement or refund.
Do you offer refunds or exchanges?
Do you offer refunds or exchanges?
We offer refunds or replacements only in cases of damage, defects, or wrong items received. Unfortunately, we do not accept returns for reasons like change of mind.