Privacy Policy

Privacy Policy

 

Your privacy is important to us. This Privacy Policy explains how Labubu ("we", "our", or "us") collects, uses, and protects your personal data.

1. Information We Collect

When you visit or make a purchase from our store, we collect the following data:

  • Personal Data: Name, shipping address, email, phone number, payment information

  • Device Data: IP address, browser type, time zone, and cookies

  • Order Data: Purchase history and customer support interactions

2. How We Use Your Information

We use your data to:

  • Fulfill and manage your orders

  • Communicate with you about your order

  • Detect and prevent fraud

  • Improve our website and services

  • Send marketing emails (if you opt-in)

3. Sharing Your Information

We share your personal data with third parties only to the extent necessary to provide our services, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics partners

  • Email marketing services

We never sell your personal information.

4. Data Retention

We retain your order information for our records unless and until you ask us to delete this information.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Object to our data processing

To exercise these rights, contact us at labubu.agency@gmail.com.

6. Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Cookies

We use cookies to:

  • Track site usage

  • Personalize content

  • Store session information

You may disable cookies in your browser settings, but some features may not function properly.